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The Club
Membership
Private Events
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Member Programs

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Member Exit Survey

Your feedback helps us improve the Club experience for current and future members. This survey is anonymous unless you choose to identify yourself.

SECTION 1 — MEMBERSHIP STATUS

1. How long were you a member of the Harvard Club of New York City?

Less than 1 year

1–3 years

4–10 years

More than 10 years

2. What type of membership did you hold?

Resident

Non-resident

Special Offer for Most Recent Graduating Class

Other (Short answer)

SECTION 2 — PRIMARY REASONS FOR RESIGNING

3. What were your primary reasons for resigning?

Membership dues too high

Relocation to another city/country

Change in personal or professional circumstances

Under-utilization of Club facilities

Dissatisfaction with dining options or service

Insufficient events or programs matching my interests

Culture or environment did not meet expectations

Joined another club

Temporary; may rejoin in the future

Other (Short answer)

4. Which of the reasons above was the most important factor in your decision?

SECTION 3 — CLUB EXPERIENCE

5. How satisfied were you with the following aspects of the Club?

Dining & Food Quality

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

Athletic facilities

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

Guest rooms

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

Member programs & events

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

Staff professionalism & service

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

Club environment & culture

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

Reservation/booking process

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

Club communications (website, emails, bulletin)

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

Value for membership dues

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

6. What aspects of your membership did you enjoy or appreciate most?

SECTION 4 — OPPORTUNITIES FOR IMPROVEMENT

7. What changes or improvements might have encouraged you to remain a member?

8. Are there specific programs, services, or facilities you wish the Club offered or improved?

SECTION 5 — FINAL COMMENTS

10. Do you have any final thoughts, concerns, or suggestions you’d like to share?

Submit

35 West 44th St,
New York, NY 10036

(212) 840-6600

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